DELIVERY POLICY
We at the BV MEAT are committed to providing you with the best quality meat at everyday prices.When placing an order online for delivery, you are agreeing to the terms and conditions outlined below.
The BV MEAT accepts no liability for the loss or deterioration of any orders once they have been delivered. It is the customers responsibility to ensure there is a secure location where your box can be left, should you not be home.
If your delivery address needs to be altered once your order is placed, please email us ASAP at info@bvmeat.com and we will do our best to get your order delivered to the new address. BV MEAT accepts no responsibility for orders delivered to incorrect address due to customer error.Customers must get in contact with us via email info@bvmeat.com.
Within 24 hours if you have received an incorrect order, BV MEAT will take reasonable steps to rectify the situation by either replacing the meat products or offering store credit for your next order.
Failure to comply with these policies can result in no meat product replacement or store credit.If there is an issue with your order that requires assistance please see our Refund & Returns Policy.
BV MEAT Metro Timing
3-5 business days for Metro areas, we only deliver Metro Melbourne
BV MEAT Metro delivery fee
FREE over 249
Orders below $249 + $20 delivery fee
What if I’m not home for delivery?
We use styrofoam boxes with ice packs to keep your meat chilled for up to 12 hours.
Please contact us if you think we may experience any difficulties delivering your order.
Delivery to apartment buildings
We deliver to apartments, however please leave detailed instructions on where to leave your box. If there are no instructions, your box will be placed in the foyer of your building or on the front door step (depending on building access). Please ensure we have easy access to the front door.
Delivery suburbs:
We are currently only delivering to the Melbourne Metropolitan area. Please contact us at info@bvmeat.com more details.